SUE PEEL,
Certified Professional Secretary (CPS)

Sue Peel is a career administrative assistant, choosing the industry directly from high school. Following business/ administrative training, she engaged in a progressive career from a one-attorney law office to service as Executive Administrative Assistant to the president of a large, international company. Her non-work related interests include spending time with family, reading, freelance writing and volunteering as director for a  Christian writers' fellowship.

Put Experience to work for You!

Professional Status:

Certified Professional Secretary (CPS)

Providing executive-level support through:

• Common sense Business and creative writing acumen
• Confidentiality and adaptability Results orientation
• Pro-activity International business exposure
• Familiarity of strategic plan/budget processes Self-direction
 
• Proficient multi-tasking Advanced computer skills
• Supervisory skills Solid organizational skills
• Multi-industry exposure Effective presentation skill

Professional Background:

SENIOR EXEC. ADMINISTRATIVE ASST. TO PRESIDENT
International Micro-Manufacturer of Frequency Generation and Control Products

RESPONSIBILITIES: Maintained President's calendar/meeting schedules, coordinating same with Corporate office and other Divisions; Prepared/transmitted strategic/highly confidential domestic/international communications; Managed events and meetings; Performed action item follow up from meetings and reports; Created numerous PowerPoint presentations, including monthly performance measures presentation from multi-department spreadsheets/charts; Reviewed general and administrative expenses; Participated in acquisition-related due diligence process; Arranged domestic and international travel; Reconciled expenses and credit card statements/payments; Monitored executive's email and issued alerts; Produced divisional newsletter; and Took responsibility for troubleshooting, problem solving and fire control. 

ACCOMPLISHMENTS: Trained executive team in the effective use of Microsoft Outlook, including group calendaring, task management and email control.

BUSINESS ADMINISTRATOR and ADMINISTRATIVE SUPPORT TO VICE PRESIDENT

Material Handling - Marine Terminals Operation

RESPONSIBILITIES: Contract administration; administrative support/training/liaison for managers of 16 New England locations; Hired/supervised on-site administrative personnel; Prepared monthly and quarterly marketing/financial report presentations in PowerPoint; Liaison for customer and vendors for information requests and problem resolution with A/R, A/P, Insurance and Tax departments; Reconciled general and administrative expenses monthly for accuracy; Coordinated departmental strategic plan and budget processes; Prepared 3-month forecast of sales and accounted for monthly variances.

ACCOMPLISHMENTS: Conducted systematic review of existing contracts to re-establish integrity between contracts and accounting system. Recovered over $500k in unbilled/misbilled revenue. Refined contract administration process, including creation of Access database with reports, to ensure continued accuracy and timeliness. Performed administrative function audits at 16 satellite locations to ensure accuracy; determine process improvements and training needs; as well as discover best practices for system-wide implementation. Created vendor invoice submission form and procedure which significantly decreased both data-entry errors and total number of invoices requiring post-closing general ledger correction. Designed and implemented departmental central filing system. Represented department during company-wide accounting software transition, including data compilation, proving accurate data transfer and account numbering, as well as design development for new financial reports.

EXECUTIVE SECRETARY TO 2 VICE PRESIDENTS

AND 2 DIRECTORS

International Aerospace Company

RESPONSIBILITIES: Maintained executives' and divisional calendar/meeting schedules, coordinating same with Corporate office and other Divisions; Managed events and meetings; Performed action item follow up from meetings and reports; Created monthly Performance Measures presentation in PowerPoint from multi-department spreadsheets/charts; Reviewed general and administrative expenses; Participated in acquisition and due diligence process; Arranged domestic/international travel; Hired/trained/supervised receptionist and temporaries; Reconciled bank accounts, expense, and credit card statements/payments; Monitored executives' email and issued alerts; Produced newsletter.

ACCOMPLISHMENTS:

• Trained administrative personnel from other divisions in work organization techniques.
• Initiated standard operating procedures for reception station, including safety, emergency and telecommunications procedures.

OPERATIONS CONTROL ADMINISTRATOR and ADMINISTRATIVE SUPPORT TO MANAGER  AND 4 DEPARTMENT SUPERVISORS

Fortune 500 Energy Company - Pipeline Division

RESPONSIBILITIES: Responsible for federal, state and local reporting of all incidents/accidents occurring on three major pipelines; maintained incident databases and provided monthly reporting on same; Maintained Incident Tracking Board; Managed internal incident reviews from the field and acted as follow-up ranger on resulting action items; Handled departmental employee recognition and morale projects.

ACCOMPLISHMENTS: Accepted newly created position, developed procedures/processes from management objectives.

SENIOR SECRETARY TO DIRECTOR (International & Domestic Metallurgical Sales [New York] and 2 GENERAL MANAGERS (International/Domestic Metallurgical Sales [Tulsa]

Fortune 500 Energy Company - Coal Division

RESPONSIBILITIES: Prepared/transmitted strategic/highly confidential domestic/international communications; Set up extensive domestic/international travel (commercial, private and charter), accommodation and meeting arrangements; Screened traffic and calls into executive offices; Provided back-up clerical support to 5-member Marketing group; Maintained professional publications library. 

ACCOMPLISHMENTS:

• While supporting on-site Executives, also fully supported Executive who lived in New York and worked extensively in Europe, Asia, South America, and Mexico.
• Initiated and managed the Value Added Tax (VAT) Reclaim Program (anticipated reclaim of approx. $10,000 in past European VAT taxes paid by company travelers.)
• Coordinated with outside auditing firm on VAT audit and preparation of international Letters of Authority for VAT program.

RELEVANT COURSEWORK: Meeting Customer Expectations, Effective Communications, Supervisory Skills, Team Techniques, Structured Problem Solving, Presentation Skills, Project Management, Business Law, Negotiation, Business Math, Office Management, Time Management, Advanced Computer Skills, Continuous Quality Improvement (CQI).

Puget Sound Business Journal
"This new breed of virtual worker should not be confused with temporary workers or telecommuters. Virtual assistants are entrepreneurs in their own right who develop long-term relationships with their clients, said Terri Romine of Granada Hills, Calif., president of the International Virtual Assistants Association."